Privacy Policy

Privacy Policy

Effective Date: January. 2025
Last Updated:  August. 2025

At Compassionate Wound Care, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (cwoundcare.com) or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, or other identifiers you voluntarily provide through forms, requests, or communications.

  • Health Information: If you submit information related to patient referrals, medical needs, or care inquiries, this may be considered Protected Health Information (PHI) under HIPAA.

  • Technical Data: IP address, browser type, operating system, and browsing activity collected through cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

  • Provide and manage patient care referrals.

  • Communicate with you about our services.

  • Respond to your inquiries.

  • Improve our website and service offerings.

  • Comply with legal, regulatory, and HIPAA obligations.

3. HIPAA Compliance

Compassionate Wound Care is committed to protecting Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

  • We only collect PHI necessary for providing care coordination and related services.

  • PHI is accessed only by authorized personnel with a need-to-know basis.

  • Administrative, technical, and physical safeguards are in place to secure PHI.

  • We will not sell, rent, or share PHI for marketing purposes without your explicit authorization.

If you are a patient, you have specific rights under HIPAA, including the right to access your records, request corrections, and obtain an accounting of disclosures. Please contact us at info@cwoundcare.com for HIPAA-related requests.

4. How We Share Information

We may share information with:

  • Authorized healthcare providers and team members involved in patient care.

  • Third-party service providers (e.g., secure hosting, email, analytics) under Business Associate Agreements (BAAs) when applicable.

  • Regulatory agencies when required by law.

We do not share personal or health information with unrelated third parties without your consent.

5. Data Security

We implement reasonable safeguards to protect personal and health information, including:

  • Encrypted data transmission (SSL).

  • Secure storage of electronic and physical records.

  • Restricted access to sensitive information.

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies to improve functionality and analyze usage. You can adjust browser settings to disable cookies, but some features of the site may not work properly.

7. Your Choices and Rights

Depending on your interaction with us, you may:

  • Request access, updates, or deletion of your information.

  • Opt out of certain communications.

  • Exercise your HIPAA rights if your information qualifies as PHI.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or HIPAA compliance, please contact us:

Compassionate Wound Care
4041 MacArthur Blvd #290
Newport Beach, CA 92660
Phone: 949-423-4597
Email: info@cwoundcare.com